Dear Mr. Guest,
In your latest column, “From Our President” (Consumer Reports, August 2013), you rightly
advocate the rights and concerns of consumers everywhere. There is little doubt that CR work tirelessly
on behalf of consumers, offering unbiased advice on millions of products each
year. However, the consumer protections
and provisions you regularly seek from government leave us worse off, leading
to fewer choices and higher prices.
Any cries you make for increased consumer choice are drowned
out by the trumpet you blare for more government intervention. Your magazine routinely
calls for more haughty oversight from the likes of the Consumer Products Safety
Commission, the Federal Drug Administration, and a plethora of other federal rule-making
agencies. By nature, the approach of
these high-minded agencies is a one-size-fits-all solution. And while your intentions may be above
reproach, additional rule-making from unaccountable aristocrats will nary
benefit the average consumer.
The “consumers” you allude to, far from a homogeneous glob
of mitochondria, are actually comprised of individuals – individuals with
unique tastes, preferences, and wants. And
satisfying the desires of this needy bunch requires firms to compete. This requisite competition among firms all
but guarantees most of the “safety provisions and protections” you solicit from
government but individually fashioned to meet the demands of millions of inimitable
preferences. What competition necessarily
accomplishes through an inherent process, the external regulator could never
do.
Many a firm, particularly of the rent-seeking ilk, and, abhorring
having to fight for its customers, would gladly join you in “advocating” for
the consumer manifested through government diktats, not unlike similar ones you
advocate for. These protections come in
many flavors – tariffs and quotas, minimum standards and requirements,
maximum amounts of this ingredient, restrictions for this group of people, licenses to perform this trade, etc.,
etc., etc.
On behalf of all consumers, I ask that you step back from
your relentless calls for more government and allow the free market to do what
no government can do: satisfy the needs of millions of consumers on a continual
basis.
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